Deborah Oak
map-marker Baltimore, Maryland

Disappointed customer

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Hello my name is Deborah Robinson i purchased two cars from R&H Toyota in Owning mills md...My first car was a 2004 Toyota Corolla which i still have to this day still driving well. So i decide to purchase a 2012 Camry the same week i got it i told it back because of a squeaking noise plus when I hit the brake it wouldn't stop i wad going the red lights i contacted you did about it and was sent to another location to have it checked but because the computer said nothing was wrong and they drove it and couldn't understand what i was talking about not being a mechanic i couldn't put my finger on the problem and the wheel felt off the whole 5 yrs until i needed a tie rod which turned into a new rack and pinion which was so rusted out couldn't get it off one it was replaced my car was solid and that told mr everything now my car is stronger then ever I say that to say i feel i got A RAW DEAL ON THIS CAR..my 2004 a 14 yr old car with no problems like this don't squeak and more solid then my 2012 pls pls explain..I some with the service guy but because I'm over 50,000 miles is nothing they can do im only at 60 thousand miles of you agree with me why not talk to someone about this problem when clearly the rack and pinion was a defective one... NEEDS SOME ANSWERS PLEASE
View full review
Loss:
$700
Reason of review:
Bad quality

Preferred solution: Full refund

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